ICT Governance

Information and communication technology is managed from group level and is designed to support Trustco in achieving its strategic objectives. The Group ICT Strategy and Steering Committee (ICT SSC) performs governance functions with its chairperson reporting to the Top 6. All ICT policies are continuously reviewed and approved by the ICT SSC. ICT is regarded as essential to the continued sustainable operations of the group and the ICT SSC meets quarterly on a formal basis and informally on a continuous basis. The group maintains policies that guide ICT service delivery, incident management, physical security, change management, patch management, passwords and acceptable use. IT risk management is included into the combined assurance process of the group and an ICT business continuity plan and disaster recovery plan are maintained, both of which are tested on an annual basis.